OPERATOR PROFILE / YASHDEEP SINGH
Business problems in.
Working systems out.
I combine systems analysis, business context, and carefully selected AI tools to design workflows that are useful, testable, and ready for real decisions.
Hofstra University · Zarb School of Business · New York
Move from disconnected signals to one clear decision.
SYSTEM BRIEF · Information systems connect business processes, data, and the people who use them. Every project below starts at that intersection.
LIVE BUSINESS SYSTEM / FLORAL STATION
Operations record
At Floral Station Deli, the problem was not a lack of software. It was that orders, inventory, vendors, scheduling, and online sales all lived in different places.
I designed and implemented an e-commerce website, point-of-sale integration, and Excel-based inventory automation while managing daily operations and a six-person team. My résumé reports a 32% increase in sales and an 18% reduction in waste.
Map the actual workflow
Follow an order from customer entry through preparation, payment, fulfillment, and reporting.
Remove duplicate work
Bring online and in-store demand into one operating view instead of parallel processes.
Expose decisions
Turn sales and stock data into practical signals: prepare, reorder, or investigate.
THREE FEATURED PROJECTS
Systems console
Explore a Floral Station Deli business project and two personal projects in database design and incident response. The public order app is an isolated demonstration with saved sample records; business customer data and POS access are kept separate.
Open saved order app ↗Read the design and testing case studies →
Unified order workflow
Floral Station Deli business project: saved order records, fulfillment workflows, and activity history. Explore the isolated public demonstration.
Open working app →
University data model
Relational entities, keys, cardinalities, and a junction table designed for valid enrollment records.
Review case study →
Incident triage workflow
A risk-based response project that turns identity signals into a documented containment action.
Explore scenario below ↓ENROLLMENT
enrollment_id · PKstudent_id · FKsection_id · FKgradeThe junction entity resolves the many-to-many relationship.
Impossible travel sign-in
- 21:04 — successful sign-in · Queens, NY
- 21:11 — successful sign-in · Warsaw, PL
- 21:12 — MFA challenge denied by user
Recommended responseRevoke active sessions, reset credentials, confirm activity, preserve the audit trail.
SYSTEMS ANALYSIS + APPLIED AI
Decision protocol
AI is useful when it improves the decision, not when it replaces judgment.
I frame the business problem, choose the right tool, verify the output, and turn the result into a workflow people can trust.
Define the decision
Start with the user, constraints, source data, and the business outcome that matters.
Choose the right AI tool
Use ChatGPT to support coding, design decisions, troubleshooting, and automation; validate generated output before relying on it.
Test the output
Inspect product matches and column assumptions; compare results with business records and smaller test datasets.
Build the workflow
Connect the verified result to data, people, controls, and a measurable business process.
WORK + EDUCATION
Operating record
MAY 2026 — PRESENT
Best Buy
Sales Advisor · Technology and Customer SupportProvide product guidance and basic troubleshooting, help with device setup and connectivity, and coordinate with Geek Squad for advanced service needs.
MAY 2021 — MAY 2026
Floral Station Deli
Manager / IT Systems CoordinatorLed a six-person team and managed operations, website development, and POS integration. Used Python and Pandas for inventory and vendor analysis; reconciled product data across ordering and POS systems with Excel-based checks.
EXPECTED MAY 2028
Hofstra University
BBA · Information TechnologyFrank G. Zarb School of Business. GPA: 3.5. Dean’s List, 2025 and 2026; Provost Scholarship recipient. Coursework includes systems analysis and database management.
2020 — 2024
Marist Brothers Center at Esopus
CounselorLed groups, supported youth programs, and learned how clear communication changes outcomes.